Your Privacy Matters
We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. This policy explains our practices in detail.
1. Information We Collect
1.1 Information You Provide
When you use LinkCraft AI, we collect:
- Account Information: Name, email address, company name, and password
- Website URLs: The websites you submit for analysis
- Payment Information: Billing details and payment method information
- Communication: Messages you send to our support team
- Feedback: Ratings, reviews, and suggestions you provide
1.2 Information We Automatically Collect
We automatically collect:
- Usage Data: How you interact with our platform, features used, and time spent
- Technical Data: IP address, browser type, device information, and operating system
- Website Data: Public content from websites you analyze (respecting robots.txt)
- Performance Data: Analytics on link suggestions and their effectiveness
2. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered internal linking service
- Analyze websites and generate link suggestions
- Process payments and manage your subscription
- Send important service updates and notifications
- Provide customer support and respond to inquiries
- Train and improve our AI algorithms
- Ensure security and prevent fraud
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it only in these circumstances:
- Service Providers: With trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share specific information
4. Data Security
We implement comprehensive security measures to protect your data:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Secure data centers with physical security
- Employee training on data protection
- Incident response procedures
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data at any time.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict: Limit how we process your information
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our platform
- Provide personalized content and features
- Improve our service performance
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.
8. Third-Party Services
Our platform integrates with third-party services like Google Analytics and payment processors. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform. Your continued use of our service after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: contact@linkcraftai.com
Transparency Commitment
We believe in being transparent about our data practices. If you have any questions or concerns about how we handle your information, we're here to help.
Read Our Terms of Service